Frequently Asked Questions
Find answers to common questions about URSO Finance and how our platform works.
What is URSO?
URSO is a financial technology platform designed to help eligible users in Brazil access and manage a USD-denominated balance through a simple and transparent digital experience.
Do I need to verify my identity?
Yes. Identity verification is required before certain features are enabled.
Is URSO a bank?
URSO is a financial technology platform. Availability of features may depend on service providers, verification, and operational eligibility.
How does onboarding work?
Users create an account, complete required onboarding steps, and may be asked to complete identity verification before gaining access to certain features.
Can I view my transaction history?
Yes. Users can review relevant account activity and transaction history in the product interface.
Are all features always available?
No. Some features may depend on jurisdiction, verification outcome, account status, provider availability, and operational requirements.
How do I contact support?
You can contact us at support@ursofinance.com.